Our company will train the users based on the manual, system use
guide and maintenance guide. The training include system use,
system maintenance and equipment protection.
After-sales services modes
A. Phone service
Linso after-sales Services Department provides customers with 24
–hour- phone service. When you contact us, please let us know the
1. Your name and phone number
2. Product model
3. Detailed fault information (if the fault could be presented by
pictures, please takes pictures and sends them to us as possible as
Our after-sales service engineers will offer technical support and
guidance based on your description.
B. Real-time communication service
Linso after-sales service engineers could provide customer services
through TM & E-mail & Skype, for example, sending the video
files of software operation & graphic card setup by TM to show
how to operate.
C. Remote control service
Linso can operate the customer’s computer remotely via Internet, to
install and set up software for customers, and to dispose of the
technical fault of LED display system software.
D. Post Service
Under warranty, customers could send the defective components back
to Linso, we will repair them and return to you as soon as we can.
Please refer to the time chart of our response to some main
E. On-site service
We will send engineer to offer on-site service with your assistance
upon your requirement.