1) Guidance service: We can guide on line if customers have questions about the
installation and usage.
For large project, we provide your engineer a week free training,
or if customer could bear the relevant cost,
our engineer can go to customer’s country for on-site guidance.
2) Warranty period: 2 years after shipment.
3) Maintenance principles: response in time, solve problems as soon as possible and ensure
4) Maintenance terms: In the Maintenance period, free of all maintenance charges.
Under normal use and storage, our company will be responsible for
If there is any failure in product quality, our company will
maintain and change the components for free. After Maintenance
period, only charge the material costs fees free of manual work
FYI: We would like to know more details before offering you the
1. What is screen size and what cabinet you prefer.
2. What is the best viewing distance with your project.
3. For fixed or rental installation.
4. When do you need to get goods and is it urgent or not.
5. Any special requests such as video processor, hanging bar,
flight case for package.